Comparison · Docusign

monday.com e-signature options compared

By Jefferson Huera Guzman Updated 5 min read

To collect e-signatures in monday.com, you can use the Signature question in WorkForms, monday.com's own Docusign app, a marketplace app such as Docusign Integration Plus, GetSign or PandaDoc, or a workflow tool such as Zapier or Make. Choose by who signs, whether you already use Docusign, and what should happen on the board after signing.

The options compared

Everything about the other products below comes from their own pages, linked in each section. Products change often, so check those pages before you decide.

OptionWhat it isWho signs, and whereWhat reaches the board
WorkForms Signature questionA question type in monday.com’s formsWhoever fills in the formThe signature, in a Files column
monday.com’s Docusign appmonday.com’s app, with an item view and an automationRecipients, in DocusignSigned documents in a File column, and updates to suggested columns
Docusign Integration PlusA marketplace app by Interacti DigitalRecipients, in DocusignStatus, columns, updates and the signed PDF, through automations you choose
GetSignA marketplace app by Jetpack AppsRecipients, from a “Review & Sign” emailStatus updates, and the document to download
PandaDocPandaDoc’s integration with monday.comRecipients of a PandaDoc documentDocument status
Zapier or Make with an e-signature toolWorkflows you build outside monday.comRecipients, in the e-signature toolWhatever your workflow writes back

WorkForms Signature question

WorkForms has a Signature question. monday.com’s question types article maps it to a Files column on the board and says it isn’t available inside the Subitems question type. Its settings article says a saved draft of the form doesn’t keep the signature, and that response editing doesn’t cover this question.

It’s a fit when the person filling in the form is the signer, for example a consent on an intake form.

monday.com’s Docusign app

monday.com’s Docusign app adds an item view and an automation. According to its support article, the app takes files from the item’s File column into the envelope and can add the signed documents back to that column. The same article lists it as available to admins of Docusign Business Pro accounts and above, or accounts with Advanced API enabled.

Docusign Integration Plus

Docusign Integration Plus is a marketplace app built and supported by Interacti Digital. It sends envelopes from the item view or from automations, and works with production accounts and free developer (sandbox) accounts.

When status changes to something Draft/Send envelope using Account, Template, Brand and Data

  • Send from a template or a file. Fill a Docusign template from your columns, or send a File column document with anchor tags and no template.
  • Track every outcome. Ten tracking templates react to sent, viewed, completed, declined and voided envelopes, and can change a status, post an update, fill columns or move the item.
  • Keep the document. Save the signed documents, the Certificate of Completion or both to a File column.

Values a signer types into the document don’t come back as column data. You need a Docusign account for production use, and the app is billed through the monday.com marketplace. See the pricing page.

Docusign item view with a list of envelopes, filters and the New envelope button

GetSign

GetSign is a marketplace app by Jetpack Apps. Its getting started guide says:

  • It supports Docx and PDF files.
  • You add columns for status, email and files, and the receiver’s email comes from the board’s email column.
  • The receiver gets a “Review & Sign” email.
  • The board and item view status update as the receiver views and signs.
  • The signed document can be downloaded from the email or from the board.

The same guide has a separate section on generating documents into a File column. Jetpack Apps’ product page has the current feature list, including its signing order option.

PandaDoc

PandaDoc’s monday.com integration page describes creating, tracking and sending documents for eSignature from monday.com, with documents filled from monday.com fields.

Zapier or Make

Workflow tools connect monday.com to an e-signature tool through steps you build yourself.

  • Zapier’s Docusign and monday.com page lists Docusign steps such as Send Envelope Using Template, Envelope Completed and Download Envelope Document, and a monday.com step called Upload File to Specific Column.
  • Make’s Docusign and monday.com page lists triggers such as Watch Envelope Completed, and a monday.com action called Add a File to a File Column Value.

The difference from an app is where the workflow lives. Here are the two paths for a signed Docusign envelope:

  1. Item on your board
  2. Docusign Integration Plus
  3. Docusign envelope
  4. The same item updates
  1. Item on your board
  2. Zap or Make scenario
  3. Docusign envelope
  4. Your workflow finds the item and updates it

Docusign + monday.com: native app vs Zapier vs Make compares the Docusign routes in more detail.

Which one to pick

  • The person filling in a form signs it: the WorkForms Signature question.
  • You use Docusign on a plan that qualifies and want monday.com’s own app: monday.com’s Docusign app.
  • You use Docusign and want the board to follow every envelope: Docusign Integration Plus.
  • You don’t use Docusign and want signing from the board: a marketplace app with its own signing, such as GetSign, or a document tool such as PandaDoc.
  • Signing is one step in a flow across many apps: Zapier or Make.

For the whole Docusign setup, read the Docusign and monday.com guide.

Some screens shown on this site are illustrations, so yours may look a little different.

Frequently asked questions

Does monday.com have a built-in signature feature?

WorkForms has a Signature question, and monday.com's documentation maps its answers to a Files column. For sending an existing document out for signature, the options in this guide are apps and workflow tools.

Which Docusign plan does monday.com's own Docusign app need?

monday.com's support article lists it as available to admins of Docusign Business Pro accounts and above, or accounts with Advanced API enabled. Check that article for the current requirement.

Do I need a paid Docusign account to try Docusign Integration Plus?

No. The app connects to free Docusign developer (sandbox) accounts, and runs with a sandbox connection are never counted. You need a production Docusign account to send real documents. Read more →

Do values a signer types come back to the board?

Not with Docusign Integration Plus. Tracking automations carry envelope data, such as the status and signer names, and the signed PDF shows what the signer entered. For the other options, check their documentation. Read more →

Start with the complete guide

Complete guide

Docusign and monday.com integration: the complete guide

How to connect Docusign to monday.com, send envelopes from items or automations, and sync status and signed documents back to your board.

Read the guide →

In the Help Center

More Docusign guides

Connect Docusign to monday.com

Install Docusign Integration Plus from the monday.com marketplace. Questions first? Email us and the developer replies.

Docusign Integration Plus pricing →