Complete guide · Microsoft Teams
monday.com Microsoft Teams integration: the complete guide
By Jefferson Huera Guzman Updated 5 min read
monday.com connects to Microsoft Teams through its own Teams integration, which posts automation messages to channels, its Teams app, which adds boards as tabs, and marketplace apps such as MS Teams Integration Plus. MS Teams Integration Plus posts a card in a Teams channel, a group chat, a 1:1 chat or the DMs of the people assigned to an item, @mentions them, and can turn Teams messages into monday.com items.
Ways to connect monday.com and Teams
| Option | What it does | Where messages go |
|---|---|---|
| monday.com’s Teams app | Adds boards as tabs in Teams and sends you your own monday.com notifications | To you, through the monday.com chatbot |
| monday.com’s Teams integration | Posts a message when an item is created or a status changes | To a channel, seen by the whole channel |
| Zapier, Make or Power Automate | Runs workflows you build in that tool | Wherever your workflow sends them |
| MS Teams Integration Plus | Posts a card from 10 templates or any custom automation, and brings Teams messages back | Channels, named group chats, 1:1 chats or each assignee’s DM |
monday.com’s two options are described in its Teams integration article. How they compare, including cost and upkeep, is in monday.com Teams notifications: 4 ways compared. The rest of this guide covers MS Teams Integration Plus.
How MS Teams Integration Plus works
- Something changes on your board
- MS Teams Integration Plus
- A card in a Teams channel, chat or DM
You connect your Microsoft account once. Each automation then picks where its card goes:
| You want to reach | Team/Chats | Destination |
|---|---|---|
| A channel | The team | The channel |
| A group chat | 💬 Chats | The chat. Only named group chats are listed. |
| One person | 💬 Chats | Your 1:1 chat with them |
| The item’s assigned people | 💬 Chats | ⭐ Assigned Users in a People column |
The card is posted as the connected Microsoft account, so it shows that person’s name and photo. To send from a shared account, connect that account instead of your own. See Send notifications to Teams channels and chats.
The 10 notification templates
Every monday → Teams template ends with the same choices: the account, the team or chats, the destination and the card’s language.
When status changes from something to something notify Account Team/Chats Destination in Language
The other nine start the same card when:
- an item or subitem is created
- an update is posted
- a person is assigned
- a button is clicked, with your own message
- any column changes
- an item moves to a group
- an item moves to this board
- a date arrives
- a date has passed, checked every day for the last 7 days
Each template and field is in All 16 automation templates.
What the card looks like
Alex Morgan · now
🔄 Status changed to "Done"
monday.comMarketing › Q4 launches › Website launch
Status in "Status" changed from "Working on it" to "Done" for item "Website launch".
@Dana Lee
View item on monday.comThe card shows the board, group and item it came from, the message, the people it @mentions and a button back to monday.com. The templates write it in English, Spanish, French, German, Portuguese, Italian or Dutch. When several items are created at once, for example by an import, one card covers them all. See Notification cards and languages.
@mentions and DMs
- @mentions. When a template posts in a channel or chat, it @mentions everyone in the item’s People columns who has a matching Microsoft account. Teams notifies them even if they don’t follow the channel. See @mention people in Teams notifications.
- DMs. With an ⭐ Assigned Users destination, each assigned person gets the card privately, in their 1:1 chat with you. monday.com teams in the People column are expanded into their members. Send a Teams DM to the people assigned in monday.com walks through it.
People are matched by email: their monday.com email must be the address they sign in to Microsoft with, in the connected account’s organization.
Custom automations and monday Workflows
When the templates don’t have the trigger you need, or you want to write the card yourself, use the app’s action with any monday.com trigger, in the Automation Center or in monday Workflows:
send notification with Title and Message to Account Team/Chats Destination and mention column
You write the title and message, with values from the trigger, and choose who is @mentioned. With an ⭐ Assigned Users in destination, only the people in that column get a DM. See Build custom automations and Workflows.
Teams → monday
Six templates watch a channel or chat and turn new messages into monday.com items, subitems or updates:
When a message is received in Account in Chats/Teams in Chat/Channel and only if it contains Word/Phrase, create an Item/Subitem in this Group/Item with this Data
They can run for every message, only for messages with a keyword, or only when a condition is met, such as importance, attachments, the sender or mentions. They can also read a name, a status and a date from lines in the message. See Create items and updates from Teams messages and Filter Teams messages and read Name, Status and Date.
Standard Mode and Full Access
- monday.com Teams channels, group chats and DMs Standard Mode
- Teams chats monday.com items and updates Standard Mode
- Teams channels monday.com items and updates Full Access Mode
You pick a mode when you connect your Microsoft account:
| Mode | What it covers | Admin approval |
|---|---|---|
| Standard Mode | Every monday → Teams notification (channels, chats, DMs and @mentions), plus Teams chat → monday automations | Not needed on Microsoft’s default settings |
| Full Access Mode | The same, plus Teams channel → monday automations | Once for the whole organization |
Full Access adds two permissions, to watch channels for new messages and to list channel members, that only a Microsoft 365 admin can approve. After an admin approves it, you can click Upgrade to Full Access next to your account. The app’s permissions are all delegated: it acts as the person who signed in and only sees what they can see.
Set it up
- Install MS Teams Integration Plus from the Microsoft Teams integration page.
- Connect your Microsoft account from the app’s Connect Account tab, or from the Account field of any automation.
- Pick Standard Mode, or Full Access Mode if you also want automations that watch Teams channels.
- On your board, click Automate, then Create, and search for
MS Teams. - Pick a template, choose the team or chats and the destination, and save it.
Plans and prices are on the pricing page. Get started with MS Teams Integration Plus has the full walkthrough.
Some screens shown on this site are illustrations, so yours may look a little different.
Frequently asked questions
Can monday.com post to a Teams group chat?
Not with monday.com's own Teams integration, which supports channels only, according to its support article. monday Workflows has separate Microsoft Teams blocks, so check what those can reach in your account. MS Teams Integration Plus posts to channels, named group chats, 1:1 chats and the DMs of the people assigned to an item. Read more →
Do I need to be a Microsoft 365 admin?
Usually not. Standard Mode covers every monday.com to Teams notification and Teams chat automations, and uses permissions that don't need admin consent on Microsoft's default settings. Only automations that watch Teams channels need Full Access Mode, which a Global Administrator, Application Administrator or Cloud Application Administrator approves once. A Teams administrator role alone isn't enough. Read more →
Does it @mention people?
Yes. When a template posts in a channel or chat, it @mentions everyone in the item's People columns who has a matching Microsoft account, so Teams notifies them. Read more →
Can Teams messages create monday.com items?
Yes. Six templates create an item, a subitem or an update from new messages in a channel or chat, for every message, for messages with a keyword, or for messages that meet a condition. Read more →
In which languages are the cards written?
The templates write the card in English, Spanish, French, German, Portuguese, Italian or Dutch. With the custom action you write the text yourself, in any language. Read more →
In the Help Center
- Get started with MS Teams Integration Plus Connect your Microsoft work account and send your first monday.com notification to a Teams channel, chat or DM in a few minutes.
- Get admin consent for your organization Why Microsoft asks for admin approval, who can grant it, and a ready-to-send note listing every permission MS Teams Integration Plus requests.
- Send notifications to Teams channels and chats Post a card in a Teams channel, group chat or 1:1 chat when something happens on your board, and pick the right destination for each automation.
- Send DMs to the people assigned to an item Message each person in an item's People column privately in Teams, including monday.com teams, how emails are matched, and when you're the recipient.
- All 16 automation templates Every MS Teams Integration Plus template as it reads in monday.com, with what each field means. 10 notify Teams and 6 bring Teams messages into your board.
- Create items and updates from Teams messages Turn new Teams messages from a channel, a chat or all your chats into monday.com items, subitems or updates, with optional keyword and condition filters.
All Microsoft Teams guides
- Comparison
monday.com Teams notifications: 4 ways compared
Compare monday.com's Teams app and Teams integration, Zapier or Power Automate, and MS Teams Integration Plus for monday.com alerts in Teams.
- How-to
@mention people in Microsoft Teams from monday.com
Post a monday.com card in a Teams channel that @mentions only the item's owner, with the MS Teams Integration Plus custom action.
- How-to
Create monday.com items from Microsoft Teams messages
Turn a Teams intake channel into monday.com items. Filter by keyword, read Name, Status and Due Date lines, and link back to the message.
- How-to
Send a Teams DM to the people assigned in monday.com
Send a private Microsoft Teams message to each person in an item's People column when something changes in monday.com, matched by email.
- How-to
Send monday.com due date reminders to Microsoft Teams
Post a Teams card when a monday.com date arrives and check for overdue items every day, in a channel, a group chat or the assignee's DM.
- How-to
Send monday.com notifications to a Teams group chat
Post monday.com notifications in a named Microsoft Teams group chat, with @mentions for the people on the item, using MS Teams Integration Plus.