Complete guide · Typeform
Typeform monday.com integration: the complete guide
By Jefferson Huera Guzman Updated 5 min read
You can send Typeform responses to monday.com with monday.com's built-in Typeform integration, with a workflow tool such as Zapier or Make, or with Typeform Integration Plus from the monday.com marketplace. Typeform Integration Plus creates or updates items and subitems from each response, maps multiple choice and dropdown answers, runs only for the responses you choose, and embeds forms in items and dashboards.
Your options at a glance
| Option | What it is | Watch out for |
|---|---|---|
| monday.com’s Typeform integration | Built into monday.com’s automations | monday.com lists multiple choice, logic jumps, statements, question groups, hidden fields and more as not supported |
| Zapier or Make | Workflow tools you set up outside monday.com | A second tool to pay for and maintain |
| Typeform Integration Plus | A monday.com marketplace app by Interacti Digital | No file upload questions or hidden fields |
monday.com’s supported question types are in its Typeform integration article. A side-by-side comparison is in Typeform to monday.com without Zapier. The rest of this guide covers Typeform Integration Plus.
How Typeform Integration Plus works
- Typeform response
- Typeform Integration Plus
- monday.com automation
- Item created or updated
You add one of the app’s templates to a board, connect your Typeform account and pick a form. The app adds a webhook to the form, so Typeform sends each completed response to the app as it’s submitted, and the app passes it straight to monday.com. Deleting the automation removes the webhook.
Create an item for every response
The most common template creates an item, or a subitem, for each response:
From Account, when a new entry in Form is received create an Item/Subitem in this Group/Item with this Typeform Data
In Typeform Data, you pick which answer goes into each column. Map a question to Name so every item gets a useful name. To keep the whole response on the item, map Full Response to Item Update and every answer is posted as an update, under its question title. See Create items and subitems from Typeform responses.
Route responses with conditions
Five templates create an item only when a response passes a check. Responses that don’t pass are skipped and don’t count toward your plan.
| Template | Runs only when |
|---|---|
| Calculated score | Typeform’s score for the response is above, below or equal to a number |
| Successful payment | The response contains a successful payment |
| Specific answer | A choice question has a given answer, such as Enterprise |
| Number comparison | A number, rating, opinion scale or NPS answer passes a threshold |
| Text comparison | A text, email, website, multiple choice or dropdown answer is, isn’t, contains or doesn’t contain some text |
From Account, when a new entry in Form is received and only if the answer to Question is Answer create an Item/Subitem in this Group/Item with this Typeform Data
Each template checks one condition. To send responses to different groups by answer, create one automation per answer. To sort leads by score, see Typeform lead scoring in monday.com. See Run an automation only for certain answers and Use calculated scores and payments.
Update items that already exist
Three templates look for an item, or a subitem, whose column matches an answer, such as an email address. They update the match, can create a new item when nothing matches, or add a subitem under the matching item.
From Account, when a new entry in Form is received update item where this column matches this response with this condition
See Update existing items by matching a response.
Which answers fit which columns
| Typeform question | Good column |
|---|---|
| Short text, such as name or company | Name or Text |
| Phone number | Phone |
| Multiple choice or dropdown, one answer | Status or Dropdown |
| Multiple choice, several answers | Dropdown or Tags |
| Number, rating, opinion scale, NPS | Numbers |
| Date | Date |
| Yes/no, legal | Checkbox |
| Long text | Long Text or Item Update |
The app doesn’t read file upload questions, hidden fields, ranking or matrix questions, statements, or calculator variables other than the score. The full list is in Field mapping and supported column types.
Custom automations and monday Workflows
To do several things with one response, or add monday.com’s own conditions and actions, use the app’s trigger in a custom automation or in monday Workflows:
When Typeform response in Form is received
See Use Typeform responses in custom automations.
Embed a Typeform in monday.com
The app can also show a Typeform inside monday.com, with no Typeform connection needed, only the form’s ID or link:
- In the item view, with one form for every item, or a different form per item read from a Text or Link column.
- In a dashboard widget, for example a request form next to your charts.
To show each client’s own form on their item, see Embed a Typeform in monday.com with per-client forms.
Responses submitted in monday.com are regular Typeform responses. To put them on the board, also set up an automation. See Embed a Typeform in an item or dashboard.
Accounts, data and plans
- Accounts. You connect Typeform with your Typeform login, and you can connect several accounts. Forms in Typeform’s EU data center work too. See Connect your Typeform account.
- Data. The app passes answers to monday.com without keeping a copy. See Security and data handling.
- Plans. Each response that creates or updates items through a template counts as one run. See Plans and usage and the pricing page.
Set it up
- Install Typeform Integration Plus from the Typeform integration page.
- On your board, click Automate, then Create, and search for Typeform.
- Pick a template, connect your Typeform account in Account and choose your form.
- Map the answers to your columns and create the automation.
- Submit a test response and check the board.
Get started with Typeform Integration Plus has the full walkthrough.
Some screens shown on this site are illustrations, so yours may look a little different.
Frequently asked questions
Does the app import responses I already have?
No. Only responses submitted after you create an automation reach monday.com. Older responses stay in Typeform. Read more →
Can I map file uploads or hidden fields?
No. File upload questions and hidden fields aren't offered in the mapping. Ask for the value with a supported question type, such as a short text question, if you need it on the board. Read more →
Does it work with Typeform's EU data center?
Yes. When you create an automation, the app checks where the form is hosted and sets up its webhook through Typeform's EU API when the form lives there. Read more →
Can I connect more than one Typeform account?
Yes. Connect each one from the Account field and pick the right one in each automation. Connections are personal to each monday.com user. Read more →
What counts toward my plan?
Each response that creates or updates items through one of the app's templates counts as one run. Skipped responses and embedded forms don't count. Read more →
In the Help Center
- Get started with Typeform Integration Plus Install Typeform Integration Plus, connect your Typeform account and build your first automation that turns form responses into monday.com items.
- Automation templates: all 9 recipes Every Typeform Integration Plus template in the Automation Center, what each field in the sentence means and how to pick the right one.
- Field mapping and supported column types Which Typeform question types the app reads, which monday.com columns it can fill, how each value is written and what you can't map.
- Update existing items by matching a response Find the monday.com item that matches a Typeform answer, such as an email address, and update it, add a subitem to it or create a new item.
- Run an automation only for certain answers Use condition templates to create items only when an answer is a specific choice, a number passes a threshold or a text answer contains a word.
- Embed a Typeform in an item or dashboard Show a Typeform inside a monday.com item, with one form for every item or a different form per item from a column, or on a dashboard.
All Typeform guides
- Comparison
Typeform to monday.com without Zapier: options compared
Compare monday.com's built-in Typeform integration, Zapier or Make, and Typeform Integration Plus by question types, conditions, updates and cost.
- How-to
Embed a Typeform in monday.com with per-client forms
When to embed a Typeform in monday.com and when to automate, plus how to show each client's own form from a Link column on their item.
- How-to
Typeform lead scoring in monday.com: route leads by score
Score leads in Typeform and route them to two monday.com groups with two automations, with the score in a column and no duplicate items.