Comparison · Microsoft Teams
monday.com Teams notifications: 4 ways compared
By Jefferson Huera Guzman Updated 5 min read
There are four ways to get monday.com notifications in Microsoft Teams: monday.com's Teams app sends your own notifications through a chatbot, monday.com's Teams integration posts automation messages to a channel, workflow tools such as Zapier, Make or Power Automate run flows you build elsewhere, and MS Teams Integration Plus posts cards to channels, group chats and assignees' DMs from your board's automations. Choose by who should see the message: just you, a whole channel, or the people on the item.
The four options compared
| monday.com’s Teams app | monday.com’s Teams integration | Zapier, Make or Power Automate | MS Teams Integration Plus | |
|---|---|---|---|---|
| What it’s for | Boards as tabs in Teams, and your own notifications | Automation messages to a channel | Flows you build across many apps | Automation cards from your boards |
| Who sees the message | Only you, through the monday.com chatbot | The whole channel | Wherever your flow posts | A channel, a named group chat, a 1:1 chat, or each assigned person |
| Triggers | Your monday.com notifications | An item is created, or a status changes | The triggers the tool offers for monday.com | 10 templates, plus any monday.com trigger with the custom action |
| @mentions the assigned people | Not applicable | Not documented | If your flow looks each person up | Yes, from the item’s People columns |
| DMs to each assigned person | Each person who sets up the app gets their own notifications | No, channels only | If your flow looks each person up | Yes, matched by email |
| Where you set it up | In Teams | monday.com’s Automation Center | That tool’s editor | monday.com’s Automation Center or monday Workflows |
| Extra cost | Included with monday.com | Included with monday.com | That tool’s plan | The app’s plan, through the monday.com marketplace |
The monday.com columns come from its Teams integration article. Workflow tools change their connectors and plans often, so check their current pages.
Marketplace apps and workflow tools sit in different places. A workflow tool adds a step you build and maintain:
- monday.com event
- Zapier, Make or Power Automate
- Your flow's steps
- Teams
An app runs from the board, as a template you fill in:
- monday.com event
- MS Teams Integration Plus
- Teams
monday.com’s Teams app
The Teams app puts monday.com boards in Teams channels as tabs. It can also send you the notifications you choose, through the monday.com chatbot. These notifications are personal: they go only to you. Use it when each person wants their own monday.com alerts inside Teams.
monday.com’s Teams integration
The integration is part of monday.com’s automations. Its templates post a message to a channel when an item is created or when a status changes, and you can write the message. According to monday.com:
- It supports Teams channels only. Group chats aren’t supported.
- A message goes to the whole channel.
- The Office 365 Global Administrator connects it first. After that, everyone on the monday.com account can use it.
monday Workflows has its own Microsoft Teams blocks, and monday.com’s Microsoft permissions article says they can send channel and chat messages. It doesn’t say whether that includes group chats, so check them in your account if you use monday Workflows.
It’s a good fit when a whole team watches one channel for new items or status changes.
Zapier, Make or Power Automate
A workflow tool connects monday.com and Teams through a flow you build in that tool: a monday.com trigger, then a Teams step that posts a message. They’re a good fit when the notification is one step in a longer flow across several apps.
The cost is that the flow lives outside your board, and the tool’s plan counts what it runs. Reaching the people on an item takes extra steps, because monday.com and Microsoft keep separate user lists: the flow reads the People column, looks up each person’s Microsoft account by email, and then posts to each one.
MS Teams Integration Plus
MS Teams Integration Plus is a monday.com marketplace app. Each automation picks a destination: a channel, a named group chat, a 1:1 chat, or the people assigned to the item, each in their own DM.
When person is assigned notify Account Team/Chats Destination in Language
Alex Morgan · now
👤 Sam Ortiz was assigned
monday.comMarketing › Q4 launches › Website launch
Sam Ortiz was assigned to item "Website launch" in Marketing.
View item on monday.com- 10 templates cover items and subitems created, updates, status and column changes, assignments, buttons, moves and dates.
- @mentions everyone in the item’s People columns who has a matching Microsoft account, when it posts in a channel or chat.
- DMs each assigned person, and expands monday.com teams into their members.
- A custom action for any monday.com trigger, in the Automation Center or monday Workflows, with your own title and message.
- Cards in 7 languages from the templates.
- Teams → monday templates turn Teams messages into items, subitems or updates.
The card is posted as the connected Microsoft account. Standard Mode covers every notification and Teams chat automations. Automations that watch Teams channels need Full Access Mode, which a Microsoft 365 admin approves once for the organization. See Get admin consent for your organization.
- monday.com Teams channels, group chats and DMs Standard Mode
- Teams chats monday.com items and updates Standard Mode
- Teams channels monday.com items and updates Full Access Mode
Which one to pick
- Each person wants their own monday.com notifications in Teams: monday.com’s Teams app.
- One channel should hear about new items or status changes: monday.com’s Teams integration or MS Teams Integration Plus.
- A group chat, a 1:1 chat or the item’s assignees should get the message: MS Teams Integration Plus.
- The message is one step in a flow across several apps: a workflow tool.
For setup steps and everything else the app does, read the monday.com Microsoft Teams integration guide. Plans are on the pricing page.
Some screens shown on this site are illustrations, so yours may look a little different.
Frequently asked questions
Can monday.com's own Teams integration post to a group chat?
Not according to monday.com's support article, which says the integration only supports Teams channels, and group chats aren't supported. monday Workflows has separate Microsoft Teams blocks, so check what those can reach in your account. MS Teams Integration Plus can post to named group chats and 1:1 chats. Read more →
Who has to be an admin?
For monday.com's Teams integration, its support article says the Office 365 Global Administrator connects first. MS Teams Integration Plus usually needs no admin for notifications, because Standard Mode uses permissions that don't need admin consent on Microsoft's default settings. Its automations that watch Teams channels need Full Access Mode, which an admin approves once for the organization. Read more →
Can I keep monday.com's Teams app and also use MS Teams Integration Plus?
Yes. They're separate apps. Many teams keep the Teams app for boards in tabs and personal notifications, and use MS Teams Integration Plus for automation cards to channels, chats and assignees.
Does MS Teams Integration Plus need Power Automate or Zapier?
No. Its templates and its notification action run in monday.com's Automation Center and in monday Workflows. It's billed through the monday.com marketplace. Read more →
Start with the complete guide
Complete guidemonday.com Microsoft Teams integration: the complete guide
Every way to connect monday.com and Microsoft Teams, and how to send notifications to channels, group chats and assignees' DMs with @mentions.
Read the guide →In the Help Center
- Send notifications to Teams channels and chats Post a card in a Teams channel, group chat or 1:1 chat when something happens on your board, and pick the right destination for each automation.
- Send DMs to the people assigned to an item Message each person in an item's People column privately in Teams, including monday.com teams, how emails are matched, and when you're the recipient.
- @mention people in Teams notifications See who gets @mentioned on the cards posted to channels and chats, how the custom action's mention column works, and why someone wasn't mentioned.
- Get admin consent for your organization Why Microsoft asks for admin approval, who can grant it, and a ready-to-send note listing every permission MS Teams Integration Plus requests.
More Microsoft Teams guides
- How-to
@mention people in Microsoft Teams from monday.com
Post a monday.com card in a Teams channel that @mentions only the item's owner, with the MS Teams Integration Plus custom action.
- How-to
Create monday.com items from Microsoft Teams messages
Turn a Teams intake channel into monday.com items. Filter by keyword, read Name, Status and Due Date lines, and link back to the message.
- How-to
Send a Teams DM to the people assigned in monday.com
Send a private Microsoft Teams message to each person in an item's People column when something changes in monday.com, matched by email.
- How-to
Send monday.com due date reminders to Microsoft Teams
Post a Teams card when a monday.com date arrives and check for overdue items every day, in a channel, a group chat or the assignee's DM.
- How-to
Send monday.com notifications to a Teams group chat
Post monday.com notifications in a named Microsoft Teams group chat, with @mentions for the people on the item, using MS Teams Integration Plus.