Turn WPForms entries into a monday.com inquiry log

Why the board becomes your record

WPForms Lite doesn’t save submissions in WordPress. We checked: after two real test submissions on Lite 2.0.4, none of the submitted values were in any of the site’s 67 database tables. Lite kept a count of entries and nothing else. WPForms’ own comparison says the same.

1. Visitor sends the form
2. WPForms Lite keeps a count, not the entry
3. Interacti Forms Connector For monday
4. Your board holds the inquiry

So on Lite, the item on your board is the inquiry. Set the log up with that in mind:

• Keep WPForms’ notification email on. It’s your only other copy. If the plugin’s retries all fail, the submission isn’t sent, and there’s no entry to go back to.
• Map Full Response to Item Update. The original wording stays on the item, even if someone edits a column later.
• Record when it arrived. Map Submission Date to a Date column. It holds the date and time, in UTC.

What the test form sent

This table comes from a real test submission through the live form, on WPForms Lite 2.0.4 with connector 1.3.0. It shows what left WordPress. The last column is our suggestion.

A second submission left the optional fields alone. Interested in arrived as an empty list and Message as empty text, and the app skips empty answers. Service still arrived as Web design, because this dropdown has no empty choice and sends its first option. On a board, that value can mean the visitor never touched it.

Both tests used WPForms’ default choices, where the stored value and the label match. For every other field type, such as Phone or Address, see Supported WordPress form plugins.

Choose the item name

The item name is what your team scans in the log, and WPForms’ default First Last format gives you no field that holds the whole name. Decide this before you map anything:

If you switch an existing form to Simple, the field’s id changes, so map it again.

Best WordPress form plugin for monday.com shows how the other form plugins send names.

Build the log

If your site isn’t connected yet, start with Install the plugin and connect your site. Then add this template to your board:

1. Click Form ID and choose your form.
2. Click Group/Item and pick a group, such as New inquiries.
3. Click Data and map your columns, as below.
4. Create the automation.
5. Submit a test entry from the live page and check the board.

The board then reads like this:

Inquiry log

New inquiries

Name	First name	Email	Service	Interested in
Lindqvist	Maya	maya@example.com	SEO audit	Newsletter, Pricing
Marsh	Theo	theo@example.com	Web design

A log keeps every inquiry as its own item, even when one person writes twice. To keep one item per person instead, see Send WordPress leads to a monday.com CRM board.

If you’d rather use Zapier

WPForms’ monday.com page connects the two through Zapier, with actions to create an item, create a subitem and update columns. It’s a good fit when each entry also goes to other apps. WordPress forms to monday.com: Zapier alternatives compares the routes, and the WordPress forms to monday.com guide covers everything else.